Privacy Policy for Cosmic Connections

Effective Date: June 5, 2025

1. Introduction

Welcome to Cosmic Connections ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, cosmicconnections.co.in, and use our services, including Akashic Records readings, Tarot readings, and our Name Numerology Calculator. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Information You Provide:

• Contact Information: When you fill out our contact form, we collect your first name, last name, email address, and any other information you provide in your message.
• Appointment Information: When you book an appointment, we collect your name, email address, gender, preferred service (Akashic Records or Tarot reading), preferred contact method (phone or email), preferred date and time, and the reason for your appointment.
• Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.
• Name Numerology Calculator: When you use our Name Numerology Calculator, the name you enter is processed locally in your browser to provide you with the numerology results. We do not send this information to our servers or store it.

b. Information Collected Automatically:

• Log Data and Usage Information: Like many websites, we may collect information that your browser sends whenever you visit our site. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics. Our hosting provider (currently GitLab Pages) also processes standard server logs on our behalf to deliver and secure our website.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our services and your experience. These may include cookies set by our service providers, such as Zoho (for newsletter subscriptions and forms) and Google Maps (for displaying our location on the contact page). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries, comments, and questions.
• To schedule and confirm your appointments.
• To send you our newsletter and other marketing communications, if you have opted in.
• To personalize your experience on our website.
• To analyze website usage and improve our services.
• To prevent fraudulent activity and ensure the security of our website.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These include, for example, our hosting provider (currently GitLab Pages), Zoho services (such as Zoho Campaigns and Zoho Forms) that manage our newsletter and contact/appointment forms, and Google (for displaying maps on our contact page). These parties are obligated to keep your information confidential and to use it only to provide services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We keep your personal information only for as long as it is needed for the purposes described in this Privacy Policy or as required by law, after which it is deleted or anonymized.

7. Your Data Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at contact@cosmicconnections.co.in. You can also unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in the email. We will do our best to respond to your request within a reasonable time.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@cosmicconnections.co.in